Kaituitui Pakirehua | Enquiries Coordinator

Kaituitui Pakirehua | Enquiries Coordinator

Permanent full time
Based in Te Whanganui-a-Tara

Te Tumu Paeroa

E totoka ai te tumu o te papatipu hei oranga mō Te Iwi Māori, o mua, o naianei, o anamata hoki.

Ko Te Tumu Paeroa tēnei, te kaitiaki, kaitaunaki, kaiwhakawhanake i te mana o ngā whenua Māori, huri noa.

So that the foundations of ancestral lands may be solid, benefitting Māori from our past, present and future alike. This is Te Tumu Paeroa, guardian, support and advancer of the mana of Māori land everywhere.

It is an exciting time for our organisation. To learn more about the important work we do please check out our website: www.tetumupaeroa.co.nz

 He angitūtanga | About the Role:

This role is crucial to the success of Te Tumu Paeroa. As the Kaituitui Pakirehua | Enquiries Coordinator, you'll be the go-to person for client enquiries, delivering exceptional customer service that makes a real difference. You'll be part of a dynamic, close-knit team dedicated to providing top-notch assistance. Ensuring our records are always up-to-date and accurate, following processes and procedures to keep everything running smoothly.

He korero mou | What we are looking for:

•  Customer Service Superstar: You have experience in a customer service role and thrive on helping others.
• Tech-Savvy: You're comfortable with technology, including phone systems, CRM systems, and Microsoft products.
• People Person: You embrace working with people from all walks of life, always working with a high level of mana, and professional at all times.
• Detail-Oriented: You have a keen eye for detail and ensure nothing slips through the cracks.
• Clear Communicator: Your communication style is clear and concise, making it easy for everyone to understand you.
• Team Player: You love working collaboratively and following processes to achieve great results.

Permanent Residency to work in New Zealand is essential. 

Ngā Pae Mōhiotanga Reo Māori: A desire and ability to practise correct pronunciation of Te Reo Māori (essential). 

Ngā Pae Mōhiotanga Tikanga Māori: An understanding and living of Tikanga Māori on a day-to-day level, for example, the removing of shoes before entering a whare, washing hands at the urupa and not sitting on tables (essential).

Ngā āhuatanga kei a mātou: What's in it for you?

• Join a collaborative, supportive team, who work hard but like to have fun in the process
• Central Wellington location, close to transport links
• Five weeks annual leave.

This is an opportunity to join a supportive organisation, passionate about supporting Māori landowners, to protect and enhance their whenua. This role has career development, and training and development opportunities for the right candidate.

He pēhea te tono | How to apply

Are you ready to be a part of something special at Te Tumu Paeroa? Please click 'Apply For This Job' and provide a covering letter and CV.