Kaituitui Tuarā Taonga | Trust Coordinator (Rotorua)

• Full time
• Based in Rotorua
• 5 weeks annual leave
• Training and development opportunities

E totoka ai te tumu o te papatipu hei oranga mō Te Iwi Māori, o mua, o naianei, o anamata hoki.

Ko Te Tumu Paeroa tēnei, te kaitiaki, kaitaunaki, kaiwhakawhanake i te mana o ngā whenua Māori, huri noa. So that the foundations of ancestral lands may be solid, benefitting Māori from our past, present and future alike. This is Te Tumu Paeroa, guardian, support and advancer of the mana of Māori land everywhere.

Our role is to provide professional trustee services for Māori. We do this by carrying out the terms of trusts and ensuring the whenua is protected and enhanced for future generations.

He angitūtanga | About the role:

The Trust Coordinator is responsible for supporting their Mātanga Tuarā Kawea | Trust Specialist and Kaitohutohu Tuarā Taonga | Trust Advisor to manage a portfolio of trusts, maintaining an understanding of the affairs of each trust within the portfolio and ensuring high standards of service delivery.

The main responsibilities of this role will include:

• Administration of trusts within a defined portfolio
• Collaboration with team members and other key stakeholders in preparation for owner and trustee meetings as well as Māori land court hearings
• Creation of meeting materials, including meeting invitations, presentations and reports, and provision of supporting documentation
• Responding to enquiries from customers and other stakeholders
• Updating core administration systems in accordance with our processes
• Contribute to the preparation of Māori Land Court applications
• Build strong and effective relationships with your team, Trustees, land owners and all key stakeholders. 

He kōrero mōu | What we are looking for?

• At least 2 years of proven experience in a customer service or administration role within a medium to large organisation
• A genuine care for customers, with exceptional customer service skills
• Resilient, flexible and can think on your feet
• A friendly and approachable nature, you enjoy being part of a high performing team
• An ability to build relationships both internally and externally through open and clear communication, both verbal and written
• Excellent attention to detail, technically savvy with the confidence to navigate multiple systems
• Good time management and organisation skills.
• Good working knowledge of Microsoft Office, especially Outlook, Word and Excel.
• Experience or an understanding of the rural sector would be beneficial.
• Experience with Microsoft Dynamics CRM, SharePoint and/or M365 is a plus.

Me pēhea te tono | How to apply:

You can apply via SEEK or email us on [email protected]. Send a CV, along with a cover letter telling us why you would be a good fit for the organisation and the strengths you could bring to the role.

Applications for this role will close 7th November unless filled prior.